Explore tailored approaches for collecting past-due accounts from elderly tenants and their families.
Identify common obstacles and learn proven strategies for overcoming them.
Understand why detailed documentation is critical to successful debt recovery efforts.
Learn tailored approaches for collecting past-due accounts from high-end, affluent tenants.
Explore tailored approaches for collecting past-due accounts in subsidized and low-income housing.
Discover how a focus on rapport-building and problem-solving can lead to better recovery outcomes.