Madison Property Management, Inc. (MPM) is a well-known property management company based in Madison, Wisconsin. Since its founding in 1988, MPM has been a key player in the rental market, offering a range of services for both tenants and landlords. While they manage a substantial portfolio of properties, their reputation among renters and property owners varies.
If you're considering renting from or working with MPM, it’s important to understand what they offer, how they operate, and what others have experienced. In this article, we’ll break down the key aspects of Madison Property Management and discuss how property owners can better manage their financial recovery with Advanced Collection Bureau (ACB).
Services Provided by Madison Property Management
MPM serves both tenants and landlords with a variety of property management services. Here’s a closer look at what they provide:
For Tenants:
- Diverse Rental Options: MPM manages a range of properties, including apartments, townhomes, and single-family houses. Their listings cater to different budgets and lifestyles.
- Online Tenant Portal: Renters can pay rent, submit maintenance requests, and communicate with management through MPM’s online system.
- Lease Flexibility: Lease terms vary by property, offering options for short- and long-term rentals.
For Property Owners:
- Full-Service Management: MPM handles leasing, rent collection, maintenance coordination, and tenant relations on behalf of landlords.
- Financial Services: Owners receive detailed financial reports to track revenue, expenses, and overall property performance.
- Legal and Compliance Support: The company ensures rental agreements comply with local laws and regulations.
Reputation and Tenant Reviews
Like many property management companies, MPM has received mixed reviews from tenants. Some renters praise the convenience of their online portal and the wide selection of properties. Others, however, report frustrations with maintenance delays, lease terms, and security deposit disputes.
Discussions on platforms like Reddit (source) highlight tenant complaints about responsiveness to repair requests and the difficulty of getting security deposits refunded. On Yelp, MPM has a variety of reviews, with some tenants appreciating their housing options and others warning potential renters about hidden fees and strict lease enforcement (source).
On the employee side, reviews on Glassdoor suggest a generally positive work environment, with a 3.5 out of 5-star rating, and 67% of employees recommending the company. This can indicate that well-trained staff may provide better service to tenants and landlords (source).
Considerations for Tenants and Property Owners
Tenants: What to Watch For
- Read the Lease Carefully: Many tenant complaints involve lease terms, especially regarding fees and move-out policies.
- Document Everything: Take pictures of your unit at move-in and move-out, and keep records of all communications regarding maintenance or payments.
- Stay Proactive: If maintenance requests are delayed, follow up regularly and keep written records.
Landlords: Ensuring a Smooth Partnership
- Understand Their Fees: Some landlords report that management fees can add up. Ensure that you understand what services are included.
- Monitor Tenant Retention: If turnover is high, it may be worth evaluating the reasons behind it.
- Consider a Backup Plan for Collections: If rent goes unpaid, landlords should have a strategy for debt recovery.
How ACB Can Help with Property Debt Collection
While property management companies like MPM assist with leasing and day-to-day operations, they are not always equipped to handle serious cases of unpaid rent and tenant debt. This is where Advanced Collection Bureau (ACB) excels.
Why Choose ACB for Debt Collection?
- Twice-Monthly Credit Reporting: ACB reports debts to major credit bureaus twice per month, ensuring delinquent tenants are held accountable.
- Expert Skip Tracing: If a former tenant disappears without paying, ACB uses advanced skip tracing to locate them.
- No Added Interest on Debts: Unlike some agencies that inflate balances with high interest rates, ACB focuses solely on recovering the owed amount.
- No Upfront Fees – You Only Pay If We Collect: Property owners and landlords don’t have to worry about hidden costs. ACB only charges a fee when debts are successfully recovered.
For landlords and property owners struggling with unpaid rent, outsourcing collections to ACB can be a game-changer. We ensure compliance with federal and state collection laws while maximizing recovery rates.
Get Started with ACB Today
If you’re a property owner looking for a more reliable debt recovery solution, Advanced Collection Bureau is ready to help. Our professional, ethical, and results-driven approach ensures that landlords can maintain cash flow while focusing on their properties.
📌 Learn more about our services and how we can assist you by visiting Work With Us.